All Services

Academic Services

These services manage and integrate complex information functions across the University System of Georgia (USG) by handling behind-the-scenes work.

• • GeorgiaBEST (Banner Enhanced System Team)
  • GeorgiaBEST Banner Managed Services
  • GeorgiaBEST Degree Works Managed Services
  • GeorgiaVIEW Online Learning
  • INGRESS Registration Sharing System

Administrative Services

These services assist USG Institutions with administrative tasks, including: HR, budgeting, purchasing, paying vendors, managing capital assets, and managing employee reimbursements.

• • GeorgiaFIRST Marketplace
  • GeorgiaFIRST PeopleSoft Financials
  • OneUSG Connect

Conferences and Events

Whether you want to update or improve your skills or meet and collaborate with your peers, ITS organizes special events and technology-related conferences, meetings, and training designed to help reach your professional goals.

• • interactUSG

Enterprise Data Management & Analytics

Operationalizing all aspects of enterprise data technology, from data collection to analytics, information management to reporting and visualization.

• • Applications
  • Business Intelligence & Analytics
  • Data Collections
  • Data Warehouse

Infrastructure Services

Physical and virtual resources that support the flow, storage, processing and access to customer data.

• • MOVEit Managed File Transfer
  • PeachNet Cloud Backup
  • USG Identity Proxy

Internal USO Services

These internal services help University System Office (USO) staff communicate and collaborate with colleagues, customers, and other external contacts.

• • USO Email and Calendar
  • USO Microsoft Teams
  • USO SharePoint / OneDrive
  • USO SSO
  • USO Telephone System

Network Services

PeachNet® is the USG’s statewide network that connects all USG organizations and supports communication and collaboration tools for students, faculty and administrators. ITS’ own PeachNet® services is not part of a commercial telecommunications service. The network provides efficient and robust access to mission-critical online learning resources, business applications and transactions, and academic research. PeachNet® supports access to a rich variety of voice, video and data applications that enhance learning, research and collaboration on and off campuses.

• • GA DOE K-12 Network
  • PeachNet Network

Support Services

These services facilitate IT support requests and ensure customers are informed of any disruptions to USO IT services.

• • ServiceNow
  • USG Status Page

Technology Store

These services help University System of Georgia students, faculty, and staff obtain a wide range of software for academic or personal use.

• • USG Technology Store

Web Services

Provides web design, development and administrative support for a variety of websites for the University System Office and additional services related directly to the web.

• • Emergency Web Service
  • Web Services (www.usg.edu)